Privacy & Controls

Cookie Policy

Last Updated: August 10, 2026 • Effective Date: January 1, 2026

1. What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit websites or use web-based applications. They are widely used to ensure proper functionality, store user authentication tokens, and improve browsing performance.

2. How Kode CRM Uses Cookies

Strictly Necessary & Authentication Cookies

Essential

Required for user session management, securing JWT tokens, and verifying tenant isolation boundaries. Without these, secure login is not possible.

Preference & Theme Cookies

Functional

Remember your UI settings, such as dark/light mode preference, sidebar collapse state, and table pagination settings.

Performance & Telemetry Cookies

Analytics

Collect anonymous diagnostic metrics to help us monitor server response times, frontend error rates, and load balancing efficiency.

3. Managing Your Cookie Preferences

Most web browsers allow you to control cookie preferences through their settings menu. You can set your browser to block or alert you about cookies, but blocking essential cookies may disrupt access to your Kode CRM workspace.

4. Contact Us

If you have any questions regarding our use of cookies, please email us at support@kodecrm.com.